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Warranty & Complaints

Have you recently purchased a product via our website and are you experiencing a defect or do you have any questions? Please do not hesitate to contact our After-Sales Service. You can reach us by email info@belomax.com or by telephone at +32 3 336 31 60. Our team of experts is ready to solve your problem as quickly as possible.

If it concerns a replacement or missing part upon delivery, it will be sent immediately after your notification.

To file a complaint or question, we kindly ask you to send an email to INFO@BELOMAX.COM . Please include as many photos, descriptions and the invoice as possible in your message. The more information we receive in your first email, the faster and more efficiently we can handle and resolve your complaint. For example, some manufacturers require photos as part of our warranty claim so they know exactly which part is involved.

Do you have an urgent question or need support with the installation of a product? Do not hesitate to contact our Customer Service by telephone on +32 3 336 31 60 . Our team is ready to assist you quickly.

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